Frequently Asked Questions

Generator Or Battery Backup: Which Option Is Right for My Home?

Both generators and battery backup systems are reliable sources of power, but which one is right for your home depends on your individual needs. A home generator would be a better option for your home if you tend to use a lot of power or are prone to prolonged periods off the grid. While battery backups hold less energy capacity than home generators, they typically activate in fractions of a second, making them more reliable in providing completely uninterrupted power. Newer generators have automatic transfer switches, but they can take up to a minute to activate.

Why Is My Generator Leaking Gas?

Generator gas leaks are a common problem, and one of the most frequent reasons homeowners contact a generator repair service. Fuel leaks create considerable hazards, so they should be promptly inspected and repaired. Some of the possible reasons your generator could be leaking gas include:
  • Dried/damaged carburetor bowl gaskets and floats
  • Damaged fuel tanks
  • Damaged fuel lines
  • Faulty shut-off valves
  • Pipe failures
At Electric City, our certified generator technicians can help you identify why your generator is leaking gas and apply the appropriate repair.

Why Won’t My Generator Stay Running?

Here are some of the reasons your generator won’t stay running.
  • Overload: If you work your generator above capacity, it will likely shut itself off to prevent overheating. Disconnect some electronics from the power, then try again.
  • Clogged fuel cap: If your fuel cap is closed too tightly or the small vent is clogged up, a vapor lock forms in the tank that will prevent the flow of fuel out of it. The generator won’t get fuel and shut down.
  • Low fuel level: Your generator might be low on fuel, causing it to stop midway.

Are Surge Protectors and Surge Suppressors the Same?

While many manufacturers use the two terms interchangeably, they have a slight distinction. Surge suppressors, as the name suggests, are designed to suppress or clamp/regulate the voltage in case of a spike to prevent any damage to your electrical equipment. Surge protectors, on the other hand, have minimal built-in protection such as fuses that detects a surge and turns the unit off. Surge suppressors work well when you don’t want to keep turning an appliance off then back on.

Why Is My Outlet Making a Buzzing Sound?

The main cause of a buzzing sound coming from an outlet is loose wires within the connections. The wires inside your outlet could become loose, causing them to vibrate and make a buzzing sound. You’re likely to face this issue if you live in an older home with outdated outlets. If your home is at least 30 years old, hire a certified electrician to check your electrical system to make sure it’s up to date. Consider at least replacing old outlets and upgrading your breaker panel.

At Electric City, we specialize in solving your electrical problems. If you have questions not answered here, feel free to call us now at 832-724-1781 to discuss your needs.